StressCheck Technical Support

Technical support for StressCheck software is available in the U.S. by telephone and Email between the hours of 8:30 am and 5:30 pm Central Standard Time, Monday through Friday. Additionally, Live Meeting sessions and customized help videos are available upon request (allow at least one to two business days).

Phone: (314) 744-5021 x19

Phone: (866) 964-9100 x19 Toll Free

Fax: (314) 744-5038

Email: support@esrd.com

Helpful Hints and Tips

Helpful Hints and Tips documents are now available in the downloads section. These documents each target a specific strategy or method when utilizing StressCheck, and are continuously improved. To recommend a Helpful Hints and Tips topic, submit to support@esrd.com.

Issue Reporting & Feature Requests

We strongly encourage StressCheck users to utilize the Scarab Issue Tracking System to report problems with the software or make feature requests. The first step is to create an account for your company or organization. Please refer tothe Scarab User Guide for instructions to open a new account and use the issue tracking system.

Please note that issues reported by you or any member of your company will not be made public to other users of Scarab.