ESRD Membership Levels

Below are the available ESRD membership levels. The default membership level is Registered User. Membership levels are assigned by ESRD Support based on the availability of a SM&TS contract, a request to download software, or a request for a 30-day trial software evaluation.

Which membership level provides the access you need to accomplish your goals?

Registered User

The default ESRD membership level. Registered User membership will allow you to access the following content:

White Papers
Case Studies
Customer and ESRD Tech Presentations
Technical Briefs

This membership level is initially assigned to the following users:

Gmail, Yahoo, AOL, or other non-professional e-mail address
Non-customer professional e-mail address

If your SM&TS contract status is expired or cannot be identified, you will automatically be provided Registered User membership. If you believe this information to be incorrect you may request Customer Access.

Customer

Customer membership includes the access of Registered User membership. This membership is in 1-year increments, based off the start date of your SM&TS contract.

Customer membership will allow you to access the following additional content:

Video Tutorials
FEA Best Practices
FAQ’s
Software Documentation
Priority ESRD Support

If your SM&TS contract status is identified as active, you will automatically be provided Customer membership. If your Customer membership has expired, and you believe your SM&TS contract to be active, you may request Customer Access.

Software Downloader

Software Download membership includes the access of Customer membership. This membership is in 1-year increments, based off the start date of your SM&TS contract.

Software Downloader membership will allow you to download software products. This membership is exclusive to those users who have download and installation privileges in their organizations.

Software Downloader membership will allow you access to the following additional content:

Software Downloads

If you are not assigned a Software Downloader membership, and want to request this membership, please complete this Access Request form.

Trial Evaluator

Trial Evaluator membership includes the access of Software Downloader membership. This membership is in 30-day increments and is meant to provide a “preview” of a full membership.