Below are the available ESRD membership levels. The default membership level is Registered User. Membership levels are assigned by ESRD Support based on the availability of a SM&TS contract, a request to download software, or a request for a 30-day trial software evaluation.
ESRD Membership Levels
Which membership level provides the access you need to accomplish your goals?
The default ESRD membership level. Registered User membership will allow you to access the following content:
- White Papers
- Case Studies
- Customer and ESRD Tech Presentations
- Technical Briefs
This membership level is initially assigned to the following users:
- Gmail, Yahoo, AOL, or other non-professional e-mail address
- Non-customer professional e-mail address
If your SM&TS contract status is expired or cannot be identified, you will automatically be provided Registered User membership. If you believe this information to be incorrect you may request Customer Access.
Customer membership includes the access of Registered User membership. This membership is in 1-year increments, based off the start date of your SM&TS contract.
Customer membership will allow you to access the following additional content:
- Video Tutorials
- FEA Best Practices
- Software Documentation
- Priority ESRD Support
If your SM&TS contract status is identified as active, you will automatically be provided Customer membership. If your Customer membership has expired, and you believe your SM&TS contract to be active, you may request Customer Access.
Software Download membership includes the access of Customer membership. This membership is in 1-year increments, based off the start date of your SM&TS contract.
Software Downloader membership will allow you to download software products. This membership is exclusive to those users who have download and installation privileges in their organizations.
Software Downloader membership will allow you access to the following additional content:
- Software Downloads
If you are not assigned a Software Downloader membership, and want to request this membership, please complete this Access Request form.
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